Robson Opticians, Newcastle - Profile

Robson & Co Ophthalmic Opticians practice is ideally situated on Pilgrim Street in Newcastle city centre, opposite the old Odeon cinema.

Our Staff

Robson & Co Opticians benefits from the experience of 3 Ophthalmic Opticians:

Jonathan Leech, the Managing Partner has been in the Newcastle practice since 1994; having gained experience in both a small independent opticians in Shropshire, and then with Dolland and Aitchison in Birmingham.

Tanya Wheeler joined the company in 1997. She qualified as an Ophthalmic Optician in 1992 after studying at the University of Cardiff, and then worked in an independent practice in Morpeth and North Shields, and also in the Ophthalmic department of the Royal Victoria Infirmary, Newcastle.

Steve Chilvers has been with us for over two years on a part-time basis. Steve qualified firstly as a Dispensing Optician, and then went on to study Ophthalmic Optics at Glasgow, qualifying in 1992.

Our Ophthalmic Opticians are capably supported by our Dispensing staff:
Our Practice Manager, Cecilia Bell is a qualified Dispensing Optician who joined Robson Opticians in 1997. Whilst with the company, Cecilia gained an additional honours qualification in Low Vision Work, and uses this knowledge to run the Low Vision Clinic.

Barrie Walker, our second Dispensing Optician joined the company in 1981. Barrie formerly managed the practice, and now works three days each week.

The dispensing team is completed by our Dispensing Assistant Ginny Stonehouse. Ginny has a wealth of optical knowledge gained from many years in the independent sector, and specialises in the tuition of inserting and removing contact lenses

Our team of receptionists Wendy Kathy and Vanessa complete our team, and will do their best to deal with your queries in an accurate and pleasant way.

General Optical Council Qualified Staff

Our professional staff are General Optical Council registered. They are each specialists in their own field, be it eye examination, contact lens fitting, spectacle frame specification, spectacle styling or spectacle lens selection. They are the ideal professionals to deal with your visual health and eye-wear requirements.

Says Jonathan
"We have a very high rate of customer retention which results mainly from two factors. Firstly, we have a very stable staff of very competent opticians. This enables continuity in the relationship between optician and client. Secondly, our dispensing opticians are qualified to a high level and are fully aware of the whole range of problems that we know can result in inappropriate glasses being dispensed. Taking time to cover every aspect of a client's visual history pays off for us as we have a very large amount of client referral business.